SWAN (System Wide Automated Network)
Support Contacts
Barcode label orders
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Edlyn LeFevour+1 630 734 5161
Change requests
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Sue Stupar+1 630 734 5158
Custom reports
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Mary Lou Coffman+1 630 734 5157
Documentation
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Kate Boyle+1 630 734 5162
Ecommerce
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Renee Clanton+1 630 734 5169
Hardware issues
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Dave Pacin+1 630 734 5151
Logins and passwords
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Dave Pacin+1 630 734 5151
Member Services
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Kate Boyle+1 630 734 5162
Membership Fees, Budget Questions
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Aaron Skog+1 630 734 5122
Membership, contracts
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Aaron Skog+1 630 734 5122
MilAcq issues
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Samantha Dietel+1 630 734 5163
MilCat issues
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Tony Siciliano+1 630 734 5143
MilCirc issues
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Renee Clanton+1 630 734 5169
MilCirc Loan Rules
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Samantha Dietel+1 630 734 5163
MilSerials issues
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Tony Siciliano+1 630 734 5143
Offline circ data transfer
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Dave Pacin+1 630 734 5151
Offline circ issues
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Renee Clanton+1 630 734 5169
Overdues
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Edlyn LeFevour+1 630 734 5161
Production of notices
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Dave Pacin+1 630 734 5151
Purchasing any SWAN licenses, costs for products, SIP2 licenses, etc.
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Aaron Skog+1 630 734 5122
Reciprocal borrowing
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Edlyn LeFevour+1 630 734 5161
Reports and notices
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Renee Clanton+1 630 734 5169
Training
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Kate Boyle+1 630 734 5162
WebPac or Encore issues
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Dave Pacin+1 630 734 5151

