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MyWebLibrarian Offers Free Online Reference Assistance 24/7

 

NEWS RELEASE
April 4, 2003

For further information contact:
Judy Hoffman, 847/353-7137

 

You have questions. Illinois librarians have answers. Illinois residents now have access to a unique and valuable Internet resource - MyWebLibrarian.com. The Web site is a free service that allows anyone to interact online and in real time with a professional librarian, 24 hours a day, seven days a week. The service will be available beginning on April 7.

MyWebLibrarian is the name of the new service created by combining Answers Unlimited , the North Suburban Library System's virtual reference service, and Ready for Reference , the Alliance Library System's equivalent virtual service for central Illinois.

"If you think about it, librarians are human search engines, using their expertise and knowledge to point people in the right direction. There's no need to check out 20 different Web sites. With MyWebLibrarian , professional librarians meet customers at their point of need - right here, right now - and just a click away," said Sarah Long, director of the North Suburban Library System. "The beauty of MyWebLibrarian is that it's fast, easy and a credible source for information."

Once a user reaches the MyWebLibrarian Web site, he/she just types in a question and an Illinois librarian responds to the query. The librarian may ask further questions to clarify the type of information requested. An e-mail transcript of the online conversation is available once the visit is completed.

MyWebLibrarian is staffed by librarians from various Illinois libraries on a rotating basis, including academic, public, and special libraries. This includes the following public libraries in the North Suburban Library System: Arlington Heights, Barrington, Cary, Cook (Libertyville), Crystal Lake, Des Plaines, Ela (Lake Zurich), Elk Grove Village, Evanston, Gail Borden (Elgin), Glenview, Prospect Heights, Schaumburg, Skokie, Waukegan, Warren-Newport (Gurnee), Winnetka-Northfield. Funding for the project was provided by the Illinois State Library, a Division of the Office of Secretary of State, using federal LSTA monies.

Any Illinois resident can access the free 24/7 reference service at www.MyWebLibrarian.com .

Headquartered in Wheeling, the North Suburban Library System is an organization of over 650 academic, public, school and special libraries in the north suburban area of Cook County and communities in Kane, Lake and McHenry counties.